Thank you for shopping www.ninabroze.com
Your satisfaction is important to us and if for any reason you are not satisfied with the purchase.
Please follow these steps to initiate your Return or Exchange.
- Returns are accepted within 12 days of your order date. Orders that are initiated after the 12 day period will be exchanged for another item or store credit. All sale items are Final Sale.
- Item/s has to be in perfect condition, not worn, nor washed and all tags need to be on.
- The customer is responsible for return shipping costs as well as items lost or damaged. We suggest you insure your package through a shipping carrier, such as USPS Priority Mail, UPS or FedEx that allows you to track your package.
Please follow the exchange instructions below:
- Ship the item and receipt form to the below address with any traceable shipping method.
- Once package is received, it will take up to 7 days to refund or exchange.
- You will be notified via email once your return or exchange has been fully processed.
Address for returns and exchanges:
NINA B ROZE
PO Box 16219
Encino, CA 91416